Who should attend?
- CEO’s
- Managing Directors
- Executive Directors
- Executive level managers
Training Outline
What is Mentoring & Coaching
Mentoring - from the Greek word meaning enduring - is defined as a sustained relationship between an employee and a trusted advisor. Through continued involvement, the mentor offers support, guidance, and leadership as the apprentice goes through a difficult period, faces new challenges, develops skills and grows. Mentoring is generally regarded as the transfer of experience.
Coaching– an interaction that focuses on enhancing knowledge and skill. It is a way of having powerful and meaningful conversations and interactions delivering sustainable change and growth.
Why is Coaching and Mentoring of Employees Important?
The Principles of Coaching and Mentoring Clarified
- What is coaching and mentoring?
- When is coaching and mentoring needed
- What are the common things coaches and mentors are expected to do?
- Coaching and mentoring do’s and don’ts
How to Create Rapport as a Mentor and Coach
- How to communicate like a coach and mentor - Coaching structure and jargon
- What questions to ask
- How to identify and address behavioural patterns and problems
- How to give feedback
- Feedback formulas and techniques
How to Measure the Coaching and Mentoring Intervention
- How to align individual values with company values as a tool for direction and focus
- How to improve the decision making process
- How to implement successful performance appraisals
- Elements and structure of successful performance appraisals
- How to approach performance appraisals as a coach and mentor
How to Measure the Coaching and Mentoring Intervention
- Goal Setting
- Strategy
- Actions
- Generating insights and learning’s
- Challenges/ Problems
- Roadblocks
- How to align individual values with company values as a tool for direction and focus
- How to improve the decision making process
- How to implement successful performance appraisals
A Coaching Toolkit
Coaching Self-Assessment for Leaders