Who should attend?
- Managing Directors
- Executive Directors
- Executive level managers
- Change management project leaders
Understanding and Managing Change
- What is change?
- Change management
- Understanding the different types of change
- When and what needs to change?
- Preparing yourself, your company and all your stakeholders for change
- Change management activities and toolkit
Implementing the Change
- Managing change in the workplace
- Managing the emotions around change
- Managing resistance from change
- Have clear expectations
Communicating the Change
- Communicating important decisions
- Change communications checklist
Anchor Your Change to the Company Culture
- Company culture
- Characteristics of healthy organisational cultures
- Align the company culture
Understanding and Managing Diversity
Preamble to the Employment Equity Act
An introduction to the concept of diversity
- Equal Employment Opportunty
- Expressions and Values
Benefits of a diverse workplace
- Why is having a diverse workforce a benefit?
- How can companies use this benefit in the marketplace?
Required tools for managing diversity
Diversity management skills and tools
- What management style is required to manage diversity