Training and Motivational Experts

Mini Management Development Programme (MDP)

The Mini Management Development Programme (MDP) training course will equip the attendees not only with a list of actions all leaders and managers should take and which mistakes to avoid, but also how to build and lead teams to great performance. The programme will cover all aspects related to leadership and management requirements in today’s business world, including managing change, continuous improvement, strategic planning, implementation and monitoring, communicating powerfully and effectively motivating and inspiring a team through emotionally intelligent behavioural management of people. It will provide them with the knowledge and know-how to ensure sustainable successful leadership and management into the future and help them to be smart with people.


Who Should Attend?

  • Middle Management Level Employees
  • Supervisors
  • Team Leaders
  • Employees Who Have Been Earmarked for Succession into Management

Training Outline

An Introduction to Leadership and Management

  • What Is Leadership?
  • Leadership “Styles” That Make Up Outstanding Leaders
  • Are Leaders Born or Developed? How Come? Do You Agree?
  • The Ingredients of Ethical Value Based Leadership - Integrity, Respect and Responsibility
  • Common Mistakes Leaders Make
  • Leadership Checklist

Teamwork and Motivation

  • What Makes a Great Team?
  • Ingredients of a Great Team
  • The Behaviour Iceberg
  • Adapted 7 Level Hierachy Of Needs Diagram Based on Maslow’s Theory
  • What Are Some of the Main Differences between Traditional and High Performance Organizations?
  • Ways to Measure Morale in the Workplace
  • Top 5 High Performance Employee Motivation Techniques
  • Effective Ways to Reward Employees
  • How to Conduct a Successful Employee Performance Review

Time and Stress

  • Benefits of Time Management
  • Basic Principles of Time Management
  • How to Prioritise and Delegate

Managing Stress and Energy to Ensure Balance

  • What is Stress
  • Managing Executive Stress
  • The Art of Delegating
  • 10 Ways to Prevent Pointless Meetings

Emotional Intelligence

  • What Is Emotional Intelligence?
  • Origins of the Concept
  • The Five Domains of EQ
  • The Ability-Based Model
  • Characteristics of Emotional Intelligence
  • How to Improve Your Emotional Intelligence

Emotional Intelligence and Self-Awareness and Self-Management     

  • EQ and the Characteristics of a High vs. Low EQ
  • What to Do With Your Emotions
  • EQ Can Be Developed
  • Emotion Coaching
  • EQ Competencies That Correlate to Workplace Success
  • Tips for Being Assertive
  • Johari Window for Increased EQ
  • The Seven Habits of Highly Effective People®

Transactional Analysis As a Communication Tool

  • Transactional Analysis
  • Transactional Analysis Philosophy
  • Philosophy Of TA    

Effective Communication Skills

  • What Is Effective Communication?
  • The Communication Process
  • Communicating Important Decisions
  • Types of Communication
  • Non-verbal Behaviours for Effective Communication
  • Barriers to Communication
  • Active Listening
  • Feedback
  • How To Have a Difficult Conversation

Dealing with Stakeholders Effectively and Positively  

  • Stakeholder Interview Tips
  • Crisis Communication
  • Positioning
  • Speaker Presentations

Presentation and Negotiation Skills   

  • 10 Step Action Plan for Personal Impact
  • 10 Ways to Give Great Presentations
  • Overview of the Negotiation Process   

Understanding and Managing Change

  • What Is Change?
  • Change Management
  • Levels of Change
  • Types of Change
  • When and What Needs to Change?
  • How to Prepare Your Company and Stakeholders for Change
  • Change Management Toolkit

Implementing the Change

  • Managing Change in the Workplace
  • Four Important Considerations When Leading Change
  • Managing the Emotions Around Change
  • How Does Change Affect Me?
  • Understanding the Change Curve
  • Strategies for Managing Change
  • Managing Resistance to Change
  • Have Clear Expectations
  • Changing the Future Through Continuous Improvement

Delegation

  • Why is delegation a key management tool
  • Advantages of delegation
  • Levels of delegation
  • Key steps to effective delegation
  • Barriers to Delegation
  • The RACI Principle of Decision Making, Delegation, Role Division and Work Sharing
  • RACI Matrix for Effective Project Management

Additional Info

  • Course Duration: 5 Days
  • Includes: Comprehensive manual | Framed certificate of attendance | Notepad | Pen
  • In-house Training: Contact Us
  • Public Courses: Book 4 or more delegates from the same company on the same session and receive 10% discount.
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Prefer to talk to someone?

If you have questions about our training programmes, or simply need more information, call us on:
010 110 0226/7 (Gauteng) or
062 693 6681  / 061 695 2316 (Western Cape)