Training and Motivational Experts

Delegation Skills

This training course on Delegation Skills looks at how systematic delegation will improve organizational efficiency and productivity. When used properly, delegation is an effective way of managing personal time and developing staff. Delegation should be done at the correct time, include challenging tasks, and the responsibility and authority for achieving those tasks.


Who should attend?

  • Middle Management
  • Supervisors
  • Team Leaders
  • People who have been earmarked for succession

Training Outline

Introduction

  • Unpacking what delegation is and is not
  • Why is delegation a key management tool
  • Advantages of delegation

Barriers to Delegation

  • Understanding the barriers
  • Practical tips and tools to overcome the barriers

Rules of Delegation

  • Delegation not abdication
  • Delegation not micro-management
  • Activities to delegate
  • What cannot be delegated
  • When and when not to do it

Effective Delegation

  • Clear instructions for measurable outcomes
  • How to minimize risk
  • How to manage adherence to deadlines
  • The RACI principle of delegation and role sharing
  • How to give and receive feedback
  • Difficult feedback steps
  • How to monitor progress
  • Time management for delegation principles

Additional Info

  • Course Duration: 1 Day
  • Includes: Comprehensive manual | Framed certificate of attendance | Notepad | Pen
  • In-house Training: Contact Us
  • Public Courses: Book 4 or more delegates from the same company on the same session and receive 10% discount.
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Prefer to talk to someone?

If you have questions about our training programmes, or simply need more information, call us on:
010 110 0226/7 (Gauteng) or
062 693 6681  / 061 695 2316 (Western Cape)