Training and Motivational Experts

Counseling Skills for Performance Excellence

This training course will equip delegates with the necessary skills to fully understand the importance of workplace counseling and with the tools to implement a counseling approach to help unlock potential, reinforce strengths and counteract any negative behaviour, all with the aim of maximizing the individual’s performance.


Who should attend?

  • Managers
  • Supervisors
  • Team leaders
  • Executive Managers

Training Outline

Understanding The Importance Of Workplace Counseling

Counseling – an Interaction That Focuses on Enhancing Knowledge and Skill. It Is a Way of Having Powerful and Meaningful Conversations and Interactions Delivering Sustainable Change and Growth.

Workplace Counseling Is a Way Of:

  • Increasing Productivity
  • Increasing Employee Morale
  • Increase Levels of Job Commitment
  • Increase Levels of Job Satisfaction
  • Reducing Costs
  • Reducing Staff Turnover
  • Reducing Sick Leave
  • Reducing Absenteeism
  • Reducing Job Site Accidents

Benefits to the Organization

Benefits of Counseling

Aspects for Succesful Counseling

Traits of a good counsellor

Skills set of a good counsellor

When is counseling needed?

What are the objectives of counseling?

Counseling Do’s and Don’t’s

Counseling Session Checklist – Before, During and After

How to effectively communicate in a counseling sessiion

  • Positive Communication Skills for Counseling
  • Barriers to Effective Counseling Communication
  • Using the G.R.O.W. model

Counseling Scenario’s

  • Counselling Steps for Performance Improvement
  • Counselling Steps for Self-Sufficiency
  • Counselling Steps for Goal Setting
  • Career Path Counselling Steps
  • Counselling Steps for Co-Operation
  • Counselling Steps for Introducing Change

Counseling Self-Assessment

Sources for Further Self-Study

 

Additional Info

  • Course Duration: 1 Day
  • Includes: Comprehensive manual | Framed certificate of attendance | Notepad | Pen
  • In-house Training: Contact Us
  • Public Courses: Not Available
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Prefer to talk to someone?

If you have questions about our training programmes, or simply need more information, call us on:
010 110 0226/7 (Gauteng) or
062 693 6681  / 061 695 2316 (Western Cape)