Training and Motivational Experts

Coaching and Mentoring skills

This training course will equip leaders with the tools to implement a mentoring and coaching approach to help unlock potential, reinforce strengths and counteract any negative behaviour, all with the aim of maximising the individual’s performance.

The concept and implementation of Mentoring and Coaching of individuals in business have grown significantly in recent years in South Africa as business recognises the increased value of retaining and growing star performers. Regular Mentoring and coaching sessions keep individuals on track in terms of the values, vision and strategy of the business and assist in the development of people in organisations.

NQF Level 5


Who should attend?

  • Middle Management
  • Supervisors
  • Senior Management
  • Executive Management

Training Outline

The Principles of Coaching and Mentoring Clarified

  • What Is Coaching and Mentoring
  • The Coaching Methodology
  • The Coaching Checklist
  • When Is Coaching and Mentoring Needed
  • What Are the Common Things Coaches and Mentors Are Expected To Do
  • Benefits of Coaching and Mentoring
  • Coaching and Mentoring Do’s And Don’ts

How to Create Rapport as a Mentor and Coach

  • How to Communicate Like a Coach and Mentor - Coaching Structure and Jargon
  • What Questions to Ask and How Coaching and Mentoring Conversations Look
  • How to Speak Like a Coach - The 7 Coaching Principles/Tools

How to Measure the Coaching and Mentoring Intervention

  • Goal Setting
  • Strategy
  • Actions
  • Generating Insights and Learnings
  • Challenges/Problems
  • Roadblocks
  • How to Align Individual Values with Company Values as a Tool for Direction and Focus
  • How to Improve the Decision Making Process
  • How to Implement Successful Performance Appraisals

A Coaching Toolkit

Self-Assessment Exercises

Additional Info

  • Course Duration: 2 Days
  • Includes: Comprehensive manual | Framed certificate of attendance | Notepad | Pen
  • In-house Training: Contact Us
  • Public Courses: Not Available
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Prefer to talk to someone?

If you have questions about our training programmes, or simply need more information, call us on:
010 110 0226/7 (Gauteng) or
062 693 6681  / 061 695 2316 (Western Cape)