Nadine Khan is a CTT+ qualified freelance trainer, who specializes in the presentation of business training soft skills. She holds a 3 year PRISA Diploma in Public Relations and a post graduate 12-month PRISA skills programme in Public Relations Management. She is a published writer with articles appearing in the Communika student magazine, The Gay Pages, and was a regular blogger to www.brandsouthafricablog.com, a blog dedicated to sharing good news stories about South Africa, leading up to the 2010 FIFA World Cup in 2010.After 21 successful years in the publicity, media and marketing industries Nadine left the corporate world to concentrate on her own business. Her passion for business and people in particular has led her to apply her extensive experience and passion in the field of designing and delivery of innovative business and people solutions through strategic training interventions.
Nadine has 20+ years of communications & customer service experience and expertise which she gained in the corporate environment. She started her career as a call centre agent. Her 6+ years in the call centre environment honed her critical thinking, active listening, empathy and conflict resolution skills. During her 10+ years as an Executive Personal Assistant she gained practical experience in report writing, business English writing and minute taking. She developed several report writing and minute taking templates for her various organisations. In 2012 she started Navel Communications a boutique public relations agency which focuses on delivering good communications strategies, stakeholder mapping, internal relations, customer service and general copywriting. Her client base covers construction, finance, human resources and education.
Nadine is a seasoned and experienced facilitator and trainer. During her tenure at GSM 2012/2013 she was responsible for managing education and informational campaigns for the ESKOM DSM campaign in eMalahleni. She conducted training for educators (principals and teachers), tradesman (plumbers and electricians), Youth development programmes (communication field staff) and scholars.