Ingrid is a freelance facilitator, assessor, moderator, Skills Development Facilitator (SDF); Psychometrist (with the Health Professions Council of South Africa), Instrument designer, mentor and coach. She is passionate about training and developing people and continuously strives to make a difference in the lives of others.
She obtained BA and BA (Honours) degrees in Industrial Psychology, at the University of Stellenbosch. In addition, she is currently busy with a Master’s degree in Social Behavioural Studies (HIV/AIDS) through the University of South Africa. The topic of her dissertation is ‘The role of community home based caregivers in the HIV prevention programme: The case study of St John, a non-governmental organisation (NGO) in Cape Town. She aims to graduate in 2017.
She has approximately 25 years’ experience in the Training and broader Skills Development field, including the HR function. She worked at the Department of Labour for nearly 15 years in their Employment & Skills Development division. During this time, she was exposed to various skills development and job creation projects, working mostly with unemployed and underemployed people. Her exposure to a wide variety of key responsibilities, skills and competencies in the field, triggered her interest to pursue her career in the training and development field.
After she left the Department of Labour, she was an Operations Director at a private Further Education & Training (FET) training institution, where she was both a project and HR manager. Her main function was to oversee the rollout of the Extended Public Works Programme, by training home based carers for the Department of Health. She was also responsible for the full HR function, including performance management, disciplinary matters, submission of the Workplace Skills Plan & Implementation Report, as well as the submission of the Employment Equity Report. Apart from the above, she also oversaw the day-to-day training functions and ensured quality services are rendered per Seta requirements.
Ingrid can converse with a wide variety of people from diverse educational, cultural and socio-economic backgrounds. She has facilitated training over the full spectrum, including learners who struggle to read and write, recent school leavers, new recruits in the workplace, unemployed people from all ages, as well as junior to senior management. She has trained delegates from government entities, local government entities and the private sector.