I am a facilitator of learning and taking people to a deeper area of thinking in the classroom. I integrate humour to build a rapport with my audience, have high energy, and am committed to the learning process.
My broadened view on the customer experience has grown over years in the hospitality sector; an industry which is very customer centric. A decade of experience in the financial industry then allowed me to understand the important role of employee wellness in delivering high class services and solutions.
I was motivated to further my understanding of people through ICF-accredited Life Coaching Courses, where I discovered my passion in empowering individuals to use new pathways of thinking.
I have facilitated numerous programs which include, presentation skills, change management, personal finances, courageous conversations, personal mastery, internship program, coaching and mentoring, value-based sales training and client experience to name a few and have a vast understanding of how to elevate the learning experience and achieve successful, lasting results.
My goal is to facilitate positive change by helping individuals to identify where they are now, and the visionary place they want to be. I am then able to help guide them to close this gap, by setting insightful goals, strategies and action plans.
I live my passion, which is developing and empowering people. I understand people and assist them to release their full potential.
Identify! Ignite! Inspire!