Workshop Outline:
What is mentoring and coaching?
Mentoring - from the Greek word meaning enduring - is defined as a sustained relationship between an employee and a trusted advisor. Through continued involvement, the mentor offers support, guidance, and leadership as the apprentice goes through a difficult period, faces new challenges, develops skills and grows. Mentoring is generally regarded as the transfer of experience.
Coaching – an interaction that focuses on enhancing knowledge and skill. It is a way of having powerful and meaningful conversations and interactions delivering sustainable change and growth.
Why is coaching and mentoring of employees important?
The principles of Coaching and Mentoring clarified
- What is coaching and mentoring?
- When is coaching and mentoring needed
- What are the common things coaches and mentors are expected to do?
- Coaching and mentoring do’s and don’ts
How to create rapport as a mentor and coach
- How to communicate like a coach and mentor - Coaching structure and jargon
- What questions to ask
- How to identify and address behavioural patterns and problems
- How to give feedback
- Feedback formulas and techniques
How to measure the coaching and mentoring intervention
- How to align individual values with company values as a tool for direction and focus
- How to improve the decision making process
- How to implement successful performance appraisals
- Elements and structure of successful performance appraisals
- How to approach performance appraisals as a coach and mentor
How to measure the coaching and mentoring intervention
- Goal Setting
- Strategy
- Actions
- Generating Insights and Learning’s
- Challenges/ Problems
- Roadblocks
- How to align Individual values with company values as a tool for direction and focus
- How to improve the decision making process
- How to implement successful performance appraisals